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The Icon Bar: News and features: Server outage

Server outage

Posted by Richard Goodwin on 12:11, 6/12/2003 | , , , , ,
[ID Badge] Hi, yes, we're back, sorry about that. Anyway, I'm sitting here at the floor of Redbus Harbour Exchange with my laptop so I'd better be brief.

What happened?
One of the two 512MB memory sticks gave out, which meant the server wouldn't even get to the BIOS when switched on. This was difficult to diagnose on site, so I had to take the whole lot back to the office in Chichester.
Why did it happen?
Difficult to tell, but it happened in the same month as three ArgoNet machines in the same facility had similar faults. Overheating at the hosting facility seems the most likely culprit.
What are you going to do about it?
Short term, given the impending Christmas holidays and the lead times on 1U servers it's not possible to bring a replacement online before next year. I'm running Knox on the one remaining stick of memory and hoping for the best.
Medium term, I was due to look for a new server in about February, when I should have the necessary readies. This can't be brought forward much, but I've bought the hard drives and will at least run a backup at home so people can access their stuff.
Long term, a new hosting facility is on the cards for Freedom2 anyway to bring everything closer to the office, and given the 6 hour round trip I had to make twice this week that's sounding quite attractive for the Icon Bar server too.

Once again, sorry for any inconvenience.

Pics: Docklands2

  Server outage
  cterran (12:32 6/12/2003)
  monkeyson2 (12:58 6/12/2003)
    Chris Bazley (13:18 6/12/2003)
      ad (14:30 6/12/2003)
        ksattic (17:56 6/12/2003)
          Qubit (23:43 6/12/2003)
            [mentat] (16:36 7/12/2003)
              Phlamethrower (01:26 8/12/2003)
                rich (09:16 8/12/2003)
                  "Rod Bernardson" (16:16 9/12/2003)
Chris Message #92584, posted by cterran at 12:32, 6/12/2003
Posts: 163
Welcome back, and thanks for all the work, Rich.
  ^[ Log in to reply ]
Phil Mellor Message #92585, posted by monkeyson2 at 12:58, 6/12/2003, in reply to message #92584
monkeyson2Please don't let them make me be a monkey butler

Posts: 12380
Never mind Iyonix users, if anyone deserves champagne and chocolates, it's Rich :)
  ^[ Log in to reply ]
Chris Bazley Message #92586, posted at 13:18, 6/12/2003, in reply to message #92585
Unregistered user Phew! Welcome back Iconbar, we all missed you.
  ^[ Log in to reply ]
Andrew Duffell Message #92587, posted by ad at 14:30, 6/12/2003, in reply to message #92586

Posts: 3262
Thanks Rich :)
  ^[ Log in to reply ]
Simon Wilson Message #92588, posted by ksattic at 17:56, 6/12/2003, in reply to message #92587
Finally, an avatar!

Posts: 1291
Really appreciate the work, Rich - good to see the site back!
  ^[ Log in to reply ]
Qubit Message #92589, posted at 23:43, 6/12/2003, in reply to message #92588
Unregistered user Good luck with the new setup.
  ^[ Log in to reply ]
I don't have tourettes you're just a cun Message #92590, posted by [mentat] at 16:36, 7/12/2003, in reply to message #92589
[mentat]Fear is the mind-killer
Posts: 6266
Thank goodness. Now I don't have to keep reading drobe any more :P
  ^[ Log in to reply ]
Jeffrey Lee Message #92591, posted by Phlamethrower at 01:26, 8/12/2003, in reply to message #92590
PhlamethrowerHot Hot Hot Hot Hot Hot Hot Hot Hot Hot Hot Hot Hot stuff

Posts: 15100
How can a hosting facility overheat in the middle of winter? :|
  ^[ Log in to reply ]
Richard Goodwin Message #92592, posted by rich at 09:16, 8/12/2003, in reply to message #92591
Dictator for life
Posts: 6828
How can a hosting facility overheat in the middle of winter? :|
Maybe they just turned the heating up? :)

Dunno what they were doing, but when I was up the second time they had panels open in the walls with huge wires and panels hanging out.

  ^[ Log in to reply ]
"Rod Bernardson" Message #92593, posted at 16:16, 9/12/2003, in reply to message #92592
Unregistered user It's nice to see a less smug source of RISC OS news back online!
  ^[ Log in to reply ]

The Icon Bar: News and features: Server outage